Fee Policy

OBJECTIVE

To articulate the player fee charging policy for the club.

POLICY

Hoopstars will advise fee levels for the forthcoming season at the point of registration and all players are required to be registered and have paid their fees in full (or have a payment plan in place) prior to the commencement of the competition. Unregistered and unfinancial players will not be able to take the court in the competition. If members owe money to the club from a prior season, they will need to pay the outstanding amount in full before registering for a forthcoming season.  All fees are collected via the registration process which is a two step process. The first step is registration with Hoopstars via our registration link and the second step is completed in Basketball Connect for Southern Districts fees and Basketball Queensland fees (either set or controlled by Hoopstars). You can also purchase your uniform at the time of registration.

PAYMENT PLANS

Hoopstars is committed to ensuring that everyone has the opportunity to play basketball. If players have difficulty in paying fees the club can assist through organising a payment plan. Players can set up a payment plan at the time of registration where a 20% payment of fees will be collected. The remaining 80% must be fully paid by the mid-point of that season. Any money still owed under a payment plan at the end of a season will be deemed an outstanding fee owed to the club.

EXEMPTIONS

Exemptions from paying fees can only be considered by Hoopstars in exceptional circumstances and if genuine reasons are demonstrated. A request for an exemption must be submitted in writing to the President prior to the commencement of the season and will be considered by the Committee on a case-by-case basis. Rulings by the Club Committee will be final.

REFUNDS

By registering for a season with Hoopstars Inc, players and parents agree to train and play with the team in which they are placed for the whole of that season. No refunds are provided for a change of mind. Hoopstars Inc recognises that sometimes circumstances change and this may mean that your child is unable to continue playing the season of basketball. Please read below so you can be aware of which exceptional circumstances we will refund and how our refund process works.

Any player withdrawing from a team after teams have been released will incur a $50 administration fee.
Under no circumstance will a refund be provided to a player after the midway point of the season unless you meet the following criteria

Refund Due to Medical Condition
If a player is unable to complete a season due to a medical reason the club may offer a pro rata refund of your season fees. Any refund will be less the fees of games already played. A medical certificate will be required.
Relocation Refund
If a player’s entire family is relocating, the club may offer a pro rata refund of your season fees. The player must be relocating and not just a family member. If the player is a representative player they must be withdrawing from any BQJBC Representative Program in addition to the club. Any refund will be less the fees of games already played. If you can continue to represent an association, you can continue to commit to the club which is why withdrawal from both competitions must be made when a relocation is in place. A transfer to another Southern Districts club will not be granted in this circumstance
Refund of uniforms
Refunds of uniforms cost may be approved by the Hoopstars Inc committee if the uniform has not been worn for training or any game. Dependant on the condition and resale value of the uniform the committee may offer an amount to purchase your uniform back for re-issue to another club member.
Requesting a Refund
A refund may be requested by emailing the club President with supporting documentation for consideration of the committee.  This refund is also dependant on the association and BQ approval before funds will be processed (again case by case dependant).

DISPUTE RESOLUTION

Disputes should be referred to the Club Secretary. If necessary, the Secretary may refer matters to the Club Committee for resolution. Decisions by the Club Committee will be final.

Please note - outstanding fees not paid as requested can lead to players being deemed unfinancial and not eligible to play basketball anywhere in Brisbane until the debt is cleared with the Club. Additionally, the Club can consider further debt recovery action on amounts owed.

Courts

Fee Policy